Insurance in Superannuation Voluntary Code of Practice
Insurance through Super can be a cost-effective way to help provide a secure financial future in the event of death, disability or temporary setback due to an illness or injury.
We are committed to looking for ways to improve our insurance arrangements for our members. It’s one of the key reasons why we were one of the first Retail Super fund in Australia to commit to adopting the Insurance in Superannuation Voluntary Code of Practice (the Code).
The Code sets out the superannuation industry’s commitment and obligations to achieving the highest standards of value and service when providing insurance to our members.
It also sets out timeframes for us to respond to claims or requests. You can read more about the Code here.
We have developed a Transition plan to summarise when we will adopt the Code. You can read more about the Transition Plan here (47.8kB PDF).
The below timeframes are subject to best efforts and a revised Transition Plan may be published at any time.
Oasis Fund Management, as Trustee of the Oasis Superannuation Master Trust, we will oversee and help members or beneficiaries with the claims process.
Please refer to our Claims Philosophy document (183kB PDF)to understand how we approach the pursuit and assessment of claims on behalf of a fund member or particular beneficiary.
Annual Code Compliance Report
Our compliance with the Code will be monitored regularly and results will be set out in our Annual Code Compliance Report – published annually around 30 June. Click to view our Annual Code Compliance Report (469kB PDF).
Helping members to make informed decisions
We are striving to help members make informed decisions about their insurance cover. That’s why we have bought forward publication of a Key Facts Sheet for each of our automatic insurance products.
The Key Facts Sheet is an industry-wide, standardised format developed to provide high-level insurance information to help members understand the cover we offer and compare products.
Insurance in Superannuation Voluntary Code of Practice (307kB PDF)
Oasis Insurance in Superannuation transition plan (47.8kB PDF)
Oasis Insurance in Superannuation Annual Code compliance report. (469kB PDF).